Computer Repairs & Upgrades
Keep your computers fast, reliable, and ready for work – at home or in your business.
Laptops & desktops • Windows & macOS • Home & small business – Morwell & Latrobe Valley
What we can help with
If it plugs in, turns on, and has a screen, chances are we can help. We handle day-to-day issues as well as more complex faults and upgrades.
Fix the problem – or speed things up
Sometimes a simple repair is all you need. Other times, a few smart upgrades will make your computer feel new again. We’ll talk you through both options.
Repairs
Fault finding and diagnostics
Replacing faulty hard drives, power supplies, RAM, fans and more
Fixing boot issues and “blue screen” problems
Cleaning up bloated software and removing junk
Resolving app and driver conflicts
Upgrades
Replacing old hard drives with fast SSDs
Replacing faulty hard drives, power supplies, RAM, fans and more
Fitting better Wi-Fi or network gear for more reliable connections
Helping you choose and set up a brand new PC when it’s not worth fixing the old one
How our repair process works
We keep things simple and transparent from the start.
1) Get in touch
Tell us what’s going on – even if all you can say is “it’s just not right.” We’ll ask a few quick questions and suggest the best next step.
2) Drop-off or on-site visit
Bring the computer to us, or we can come to you if it’s easier – especially for business networks, Wi-Fi issues, printers and shared drives.
3) Diagnosis & estimate
We run tests, identify the problem, and let you know what’s involved. If we recommend parts or upgrades, we’ll explain why and what difference you’ll see.
4) Fix, test & handover
We complete the repair or upgrade, thoroughly test everything, and walk you through what we’ve done in plain English before you head off.
Repairs & upgrades we handle every week
Desktops & laptops
- Business and home PCs
- Custom builds and brand-name systems
- All major brands (Dell, HP, Lenovo and more)
Performance & storage
- SSD upgrades and data migration
- RAM upgrades for heavy users
- Clean installs of Windows or macOS (with data preserved where possible)
Internet, Wi-Fi & printers
- Wi-Fi that doesn’t reach the back room
- Devices dropping off the network
- Printers that only work when they “feel like it”
Business setups
- Work-from-home and remote access
- Small office networks and shared storage
- New PC roll-outs and standardised setups
Your data and security come first
Your files, photos and business documents are often more important than the computer itself. Wherever possible, I back up before starting work and treat your data with care and confidentiality. If there’s any risk to your data, I’ll tell you upfront and talk through options like backups or data recovery.
Pricing & turnaround
Straightforward pricing. No surprises.
Most repair and upgrade work is billed at:
$132 per hour — billed in 15-minute blocks (GST included)
You only pay for the time actually spent on your job — not big round numbers.
We’ll normally assess the device first, work out what’s going on, and then give you an estimated cost before we proceed.
If something unexpected pops up during the job, We’ll always check with you before continuing — you stay in control the whole time.
As a general guide:
Simple fixes & software cleanup — usually within a day
SSD & RAM upgrades — 1-5 days depending on part availability
Deep troubleshooting, malware or data issues — can take longer
If it’s not worth repairing — We’ll tell you
Sometimes the honest answer is: put the money toward a new machine.
If the repair cost doesn’t make sense for the age and condition of the computer, We’ll say so — and help you choose something that actually fits how you use it.
Computer repair FAQs
Do I need to book ahead?
It’s best to get in touch first so we can make sure we’re available and understand what’s going on. We will also let you know whether drop-off, remote support, or an on-site visit is best.
Do you work with both home users and businesses?
Yes — we look after home users, solo operators, and small businesses.
Do you repair Macs as well as Windows PCs?
Yes — we can help with both Windows and macOS devices.
Can you help remotely?
For software issues, often yes. Hardware and Wi-Fi problems usually need a drop-off or on-site visit.
Can you recover lost files?
In many cases yes — especially if you stop using the device straight away. Severe failures may require a specialist data recovery lab.
Do you supply new computers?
Yes — we can recommend and supply systems, move your data, and set everything up properly.