Last updated: 8th March 2026
GippsHost is operated by Aaron Patton (ABN 51 049 938 660). We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how GippsHost collects, uses, stores and discloses personal information when providing our services.
GippsHost provides services including:
Web hosting
Domain name registration
Internet services (including nbn® internet)
Website development
IT support and consulting
Related technology services
If you have any questions about this Privacy Policy, you can contact us at:
GippsHost
ABN 51 049 938 660
Email: support@gippshost.com.au
Website: https://gippshost.com.au
We may collect personal information including:
Contact Information
Full name
Email address
Phone number
Billing address
Service address
Business Information
Business name
ABN or company details
Domain registrant details
Account Information
Customer account details
Service subscriptions
Support requests and communications
Order and billing history
Technical Information
When you interact with our services we may collect:
IP addresses
Server logs
Device and browser information
Usage data relating to services provided
Payment Information
Payments are processed via secure third-party payment providers. GippsHost does not store full credit card numbers on its systems.
We collect personal information when you:
Create an account with GippsHost
Order or use our services
Contact our support team
Submit forms on our website
Communicate with us via email or phone
Interact with our website
We may also collect information from third parties such as:
Domain registries
Wholesale network providers
Payment processors
Fraud prevention services
We collect and use personal information to:
Provide and manage services
Process orders and payments
Provide customer support
Provision internet, hosting, or domain services
Maintain network security and prevent fraud
Communicate service updates or maintenance notices
Comply with legal and regulatory obligations
We may disclose personal information where necessary to deliver our services.
This may include sharing information with:
Service Providers
Web hosting infrastructure providers
Domain registries and registrars
Internet network operators
Payment processors
Technical Providers
Data centre operators
Cloud infrastructure providers
Security and monitoring services
Legal Requirements
We may disclose information where required by law, including:
Court orders
Law enforcement requests
Regulatory compliance obligations
We will only share information that is necessary to provide the relevant service.
Some of our service providers or infrastructure providers may be located outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy laws.
Our website may use cookies and analytics tools to understand how visitors interact with our website.
Cookies may collect information such as:
Pages visited
Time spent on the site
Device and browser type
You can configure your browser to disable cookies if you prefer.
GippsHost takes reasonable steps to protect personal information from:
Misuse
Interference
Loss
Unauthorised access
Modification or disclosure
Security measures may include:
Encrypted connections (SSL/TLS)
Access controls
Secure hosting infrastructure
Monitoring and logging systems
However, no system can guarantee complete security.
You may request access to personal information we hold about you.
You may also request corrections if your information is inaccurate or out of date.
Requests can be made by contacting us at:
support@gippshost.com.au
We retain personal information only for as long as necessary to:
Provide services
Meet legal or regulatory obligations
Resolve disputes
Maintain business records
When information is no longer required it will be securely deleted or anonymised where practical.
If you believe your privacy has been breached, you may contact us.
We will investigate and respond to privacy complaints as soon as reasonably possible.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time.
The latest version will always be available on our website.