Privacy Policy

Last updated: 8th March 2026

GippsHost is operated by Aaron Patton (ABN 51 049 938 660). We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how GippsHost collects, uses, stores and discloses personal information when providing our services.

GippsHost provides services including:

• Web hosting
• Domain name registration
• Internet services (including nbn® internet)
• Website development
• IT support and consulting
• Related technology services

If you have any questions about this Privacy Policy, you can contact us at:

GippsHost

ABN 51 049 938 660

Email: support@gippshost.com.au

Website:

We may collect personal information including:

Contact Information

• Full name
• Email address
• Phone number
• Billing address
• Service address

Business Information

• Business name
• ABN or company details
• Domain registrant details

Account Information

• Customer account details
• Service subscriptions
• Support requests and communications
• Order and billing history

Technical Information

When you interact with our services we may collect:

• IP addresses
• Server logs
• Device and browser information
• Usage data relating to services provided

Payment Information

Payments are processed via secure third-party payment providers. GippsHost does not store full credit card numbers on its systems.

We collect personal information when you:

• Create an account with GippsHost
• Order or use our services
• Contact our support team
• Submit forms on our website
• Communicate with us via email or phone
• Interact with our website

We may also collect information from third parties such as:

• Domain registries
• Wholesale network providers
• Payment processors
• Fraud prevention services

We collect and use personal information to:

• Provide and manage services
• Process orders and payments
• Provide customer support
• Provision internet, hosting, or domain services
• Maintain network security and prevent fraud
• Communicate service updates or maintenance notices
• Comply with legal and regulatory obligations

We may disclose personal information where necessary to deliver our services.

This may include sharing information with:

Service Providers

• Web hosting infrastructure providers
• Domain registries and registrars
• Internet network operators
• Payment processors

Technical Providers

• Data centre operators
• Cloud infrastructure providers
• Security and monitoring services

Legal Requirements

We may disclose information where required by law, including:

• Court orders
• Law enforcement requests
• Regulatory compliance obligations

We will only share information that is necessary to provide the relevant service.

Some of our service providers or infrastructure providers may be located outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure it is handled in accordance with Australian privacy laws.

Our website may use cookies and analytics tools to understand how visitors interact with our website.

Cookies may collect information such as:

• Pages visited
• Time spent on the site
• Device and browser type

You can configure your browser to disable cookies if you prefer.

GippsHost takes reasonable steps to protect personal information from:

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification or disclosure

Security measures may include:

• Encrypted connections (SSL/TLS)
• Access controls
• Secure hosting infrastructure
• Monitoring and logging systems

However, no system can guarantee complete security.

You may request access to personal information we hold about you.

You may also request corrections if your information is inaccurate or out of date.

Requests can be made by contacting us at:

support@gippshost.com.au

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal or regulatory obligations
• Resolve disputes
• Maintain business records

When information is no longer required it will be securely deleted or anonymised where practical.

If you believe your privacy has been breached, you may contact us.

We will investigate and respond to privacy complaints as soon as reasonably possible.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.