Locally Owned and Operated, right here in
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VoIP Australia

VoIP & Business Phone Systems Australia

Move your existing number or set up a new VoIP phone service using your internet connection, with setup and support for Australian homes, shops and small teams.

No lock-in contracts. Setup and support from GippsHost.

We handle the details

Tell us what you need the phone to do.

  • Keep your current number where porting is available
  • Set up one phone, multiple phones or a small office system
  • Help with adapters, handsets, voicemail and ongoing support
Not sure what to choose? Contact us first. We will recommend the simplest option that fits.

Australia-wide voice support

VoIP setup for Australian businesses and teams

A phone service is only useful if calls keep flowing. GippsHost helps with number porting, SIP settings, handsets, adapters, call routing and hosted PBX features so your business phone setup matches the way your team actually works.

Simple VoIP lines

Good for a single number, workshop, home office or small counter phone that needs reliable inbound and outbound calls.

Hosted phone systems

Menus, extensions, voicemail and call routing for teams that need more than one phone endpoint.

Number porting

We check portability, plan the timing and help move numbers without leaving customers guessing.

Network-aware setup

VoIP depends on good internet and local networking, so we can check the connection before calls become a problem.

Choose your setup

Start with the way you answer calls.

You do not need to know phone jargon. Pick the situation that sounds closest and we will match the right voice setup behind it.

Quick guide

Not sure which one?

One number: simple VoIP phone service Multiple people: hosted phone system Existing PBX: scoped voice project

Plans

Simple PAYG voice pricing

Start with a phone line, then add phone numbers, SIP channels or hosted PBX users as needed.

VoIP phone service

Simple phone service for one number

Choose this when you want a reliable number that rings a phone or adapter, without a full office phone system.

Number porting is $25 once-off where available.

Add what you need

Numbers and call capacity

Keep the base line simple, then add extra numbers or channels only when the setup needs them.

Additional number

Extra direct inward dial number, routed to a phone, user or ring group.

$2/number/mo
Additional SIP channel

One extra simultaneous call path for shared or busier numbers.

$5/channel/mo
10cLocal/national call 5cMobile per minute 30c13/1300 call Free1800 calls
Number porting is $25 once-off where available. Prices include GST.

Hosted phone system

Office phone features for teams

Choose this when more than one person answers calls, or when you need reception, transfers, voicemail and extensions.

Hosted PBX is billed as a base tenant plus users. Numbers, channels and calls are separate.

Tenant base

Hosted PBX Base

The hosted phone-system tenant for menus, routing, voicemail and team features.

$15/mo

  • Hosted PBX tenant base service
  • Menus, ring groups and voicemail configured
  • Numbers and SIP channels billed separately
  • Setup scoped before ordering
Start here for a hosted phone system

SIP trunks and PBX

Advanced voice options are scoped first.

SIP trunks and PBX changes need more care than a standard phone plan. Additional phone numbers are $2 per month, SIP channels are $5 per month, local and national calls are 10c per call, mobile calls are 5c per minute, 13/1300 calls are 30c per call, 1800 calls are free, and number porting is $25 once-off where available.

Getting connected

What you plug your phone into

Your line runs over your internet connection, so it needs something to answer the call. You have two ways to do that, and both are set up before they reach you.

GippsHost Phone Adapter, a small black Grandstream HT801 box with a single phone socket

The GippsHost Phone Adapter — $89

A small box that lets you keep using the phone you already own. Your handset plugs into one side, your internet router into the other, and it works like it always has — same handset, same dial tone, same cordless base if you have one.

  • Arrives configured for your service. Plug it in, nothing to set up
  • Works with any standard corded or cordless phone
  • Handles caller ID, call waiting, transfer, hold and voicemail
  • Grandstream HT801 — the same hardware we run ourselves

Posted for $11, or $16 express. Your monthly bill doesn't start until it arrives — you're not paying for a service you can't use yet. Already own a compatible adapter? Bring it and we'll check it over.


The GippsHost Phone app on an iPhone, showing the keypad and a Connected status

Or the GippsHost Phone app — free

Take the line on your mobile instead. Your number rings your phone wherever you are, and calls you make show your business number rather than your mobile. Nothing to buy, nothing to post, and nothing to wait for.

  • iPhone — or use an adapter with any phone
  • Set up by scanning one code from your GippsHost account — no settings to enter
  • Works on wi-fi or mobile data, at home or away
  • Use it alongside an adapter if you want both

Not sure which suits you? Choose “I'm not sure” when you order and we'll call you before charging for any hardware.

A phone line over the internet needs power and a working connection, so it won't work in a blackout or an internet outage. Keep a mobile you can call 000 from.

Why GippsHost

Voice support when calls matter

Phone service should be boring in the best possible way: clear calls, sensible routing, and someone reachable to help when something changes.

Australian support

Support from GippsHost in Victoria for customers across Australia.

Number porting

Keep your existing number where porting is available.

No lock-in

Month-to-month plans without locking you in unnecessarily.

Setup support

Adapters, handsets and hosted features configured properly.

Process

How moving voice service works

We keep the change controlled so you know what is being moved, when it changes, and what hardware is needed.

1

Confirm the setup

We check numbers, call volume, handsets, internet connection and the way calls need to flow.

2

Choose the plan

We match the right VoIP or hosted phone plan to how the service will be used.

3

Port or allocate numbers

Where possible, we port your existing number or arrange a new number for the service.

4

Configure hardware

Adapters, handsets, voicemail and call routing are set up before handover.

5

Test and support

We test the service and remain available if settings need to change later.

Phone and voice FAQs

In most cases, yes. We confirm whether your number can be ported before making changes, then guide the transfer process.

Not always. A simple VoIP service can use a compatible adapter, or we can supply suitable hardware. Hosted phone systems may use desk phones or softphones depending on the setup.

Yes. VoIP runs over your internet connection, so the quality of the internet and local network matters. We can help check whether your setup is suitable.

If the internet or local power is down, VoIP phones may not work. We can talk through backup options, call forwarding and mobile contingencies if phones are critical.

A simple VoIP phone service is usually one number and a straightforward phone setup. A hosted phone system adds office-style features such as extensions, transfer, voicemail and routing.

Ready to move your phone service?

Tell us what you have now and how calls need to work. We will map out the simplest path from there.