Australian-owned, based in
Gippsland.

GippsHost Help Centre

What do you need help with?

Choose what is happening below. We will give you the right steps for your connection and equipment.

My internet is not working Set up my modem

Checking for outages

Checking whether GippsHost already knows about a problem.

See outages

Choose one

What are you trying to do?

Tap the option that matches what you need now.

My internet is not working

Follow simple checks to find out what is wrong and what to do next.

Fix my internet

I need to set up a modem or router

Choose the equipment that looks like yours, then follow the pictures to connect it.

Start setup

Is there an outage?

Check whether an outage or planned work is affecting your area.

Check for outages

Go to Nexus

Nexus is the GippsHost customer portal. Use it to view your services and check your connection.

Open Nexus

A technician asked to connect

Use this only when a GippsHost technician asks you to. It lets us see your screen and help you.

Start remote support

I need to speak to someone

Call us on 1300 881 437 or send us a support request.

Contact GippsHost

Want us to handle it?

Book a GippsHost technician

We provide remote support, on-site visits, computer repairs and Wi-Fi help for Gippsland homes and businesses.

Get a technician