Locally Owned and Operated, right here in
Gippsland.

nbn® internet Australia

nbn Internet. Local support.

Find a plan for your budget, get help switching and speak to our team in Morwell when you need support.

See example pricesHelp with switching

Address checker

See what is available at your address

Enter your address and choose the matching property. It takes about 20 seconds.

We only use your address to check nbn® serviceability. No spam. No obligation.

Need a hand? Call 1300 881 437 or talk to us.

A plan for your budget

See the prices before you check your address

Start with these home plan examples. Your address check confirms the plans, speeds and any connection charges available for your property.

Check your address for current plans and prices.

Prices include GST. One-month minimum, then month-to-month. The minimum total recurring cost is one monthly plan payment; conditional installation and equipment charges may apply. $0 early termination fee; notice-period charges may apply, including when transferring away. Examples are for eligible fixed-line connections; availability and actual speeds vary. Check your address for the exact plan documents before ordering.

Not sure about changing providers? See how we help.

Thinking of switching?

You do not have to work it all out yourself.

We help you choose a suitable plan, check your equipment and understand what happens next.

Can I keep my modem?

Most modern nbn®-compatible equipment can be reused. Tell us the model and we can check before you switch.

Will I be without Internet?

Timing depends on your address, technology and the work required. There may be an interruption. We will explain the expected process and any appointment once confirmed.

Do I cancel my current provider?

Keep your current Internet and phone services active until we confirm the next steps. Check your existing provider’s notice period, final charges and any linked services.

Can I keep my phone number?

Tell us before cancelling anything. Home Phone is a separate optional service; we assess number portability and ask for your express acceptance before placing a phone order. Portability is not guaranteed.

Who helps me get connected?

Call GippsHost for modem setup and troubleshooting help. If there is a network fault, we raise and manage it with nbn® Co and keep you updated.

Am I locked into a long contract?

There is a one-month minimum, then month-to-month service with a $0 early termination fee. Notice-period charges may apply, including when transferring away.

If you have a medical, security, fire or monitored alarm, check compatibility and backup requirements with its provider before changing Internet or phone services.

How it works

Quick setup, support from day one

1

Check your address

Use the address checker to see what nbn® technology and speeds are available at your property.

2

Pick your plan

Choose a plan that suits your speed needs, budget and how you use the internet. Plans have a one-month minimum term, then continue month-to-month.

3

We handle the rest

We take care of the connection, order progress and fault handling, with GippsHost support when you need it.

Included

Included on every plan

Month-to-month flexibility

One-month minimum, then month-to-month. $0 early termination fee. Notice-period charges may apply, including when transferring away. Final charges and any credit are confirmed after closure. Choose an available cancellation date in Nexus or contact support.

Australian support

Call 1300 881 437 and speak to GippsHost support. No overseas call centres.

Static IP included

Every plan includes a static public IPv4 address, with custom PTR/reverse DNS available on request.

nbn® fault handling

If there is a network fault, we deal with nbn® Co on your behalf.

Plans

Plans to suit everyone

Pricing and available speeds depend on the nbn® technology at your address. The address checker shows what is available for your property.

General-use plans

Simple, reliable nbn®

Flexible internet with a one-month minimum term, then month-to-month service and real support when something needs attention.

  • Maximum and typical busy-period speeds shown for every available plan
  • Typical evening speeds measured during the 7pm–11pm busy period
  • Support for modem setup and troubleshooting
Check your address
Business-use plans

Faster fault restoration options

Eligible business-use plans can include an enhanced nbn® fault-restoration target while keeping the same local GippsHost support team. These plans are offered on the basis that the service will be used for business purposes.

  • 4-hour and 12-hour enhanced restoration options where available
  • Typical performance measured during 9am–5pm standard work hours
  • Static public IPv4 with custom PTR/reverse DNS available on request
  • The same local team answers every support enquiry
  • Internet, phones, hosting and IT support under one roof
Talk to us

Why GippsHost

Internet backed by people who know how to get things fixed

Australian support team

Based in Morwell and supporting customers across Australia.

One provider for everything

Internet, web hosting, IT support and phone services under one roof.

Over 10 years in telco

We know how nbn® works, how to escalate faults and how to get practical outcomes.

Real people, real support

No bots or scripts. Just plain-English help from people who know your account.

Legal documents

CIS and NBN Key Facts Sheets

The exact plan documents show the price, maximum tier, substantiated typical speed and hours, usage guidance, power-failure information, alarm advice and applicable copper-line remedies.

Review both documents before ordering

Check your address and choose a plan, then open its Key Facts Sheet and View CIS links. Australian NBN consumer-information rules require the separate, plan-specific Key Facts Sheet before contract. It is a printable one-page document, and ACMA can monitor and enforce these requirements.

Read ACMA’s NBN service rules.

Check my address

Refer a friend

Every service you refer takes $1 a month off your bill

Already a GippsHost customer? Share your personal referral link. Refer 10 Internet services and that’s $10 off every month. Refer 100 and it’s $100 a month — there is no cap, and the credit comes off any GippsHost service you pay for. Eligible new customers get up to $10.00 off their first Internet-service invoice too.

How it works

  • Find your personal referral link in the customer portal, under Referral Credit.
  • Your friend uses your link or code before submitting their order. Eligible new customers get up to $10.00 off their first Internet-service invoice, once only. The discount is applied to that invoice before automatic payment. Nothing is charged at signup.
  • Each time a monthly invoice is generated for their active service, you earn $1.00 credit. It stacks: 25 referred services earn you $25 every month, for as long as they stay connected.
  • The credit comes off whatever you pay GippsHost for — your own Internet, web hosting, domain names, email, phone lines or IT support. It is applied to your next invoice automatically.
  • Monthly referral credit expires one month after it is issued. The welcome discount is applied to the first eligible invoice; any unused portion is not carried forward.

You earn credit by referring GippsHost Internet (nbn®) services; you can spend it on any GippsHost service. Full details in the Referral Credit Terms.

Get my referral link

Frequently asked questions

Nothing is charged when you sign up. We securely save your payment method, then email your first invoice once your internet service is active and billing can start. Your invoice tells you exactly when payment will be collected automatically, with at least 10 working days’ notice.

Your bank may show a small temporary card verification authorisation. This is not a signup payment.

Most modern nbn®-compatible modems will work. If you are unsure, get in touch and we will let you know, or you can purchase one from us.

Many connections can complete quickly, but some can take up to 5 business days. If an appointment is required, we will let you know once the order is placed with nbn®.

This depends on your plan and connection type. Any applicable fees are shown clearly before you confirm your order.

It varies by location. The address checker will show whether your property uses FTTP, FTTN, FTTC, HFC, Fixed Wireless or another available technology.

We can assess whether your existing number is eligible to move to GippsHost Home Phone. Portability is not guaranteed. We will give you the separate Home Phone information and ask for your express acceptance before placing any phone order.

Call 1300 881 437 or lodge a support ticket in the Client Area. We will raise and manage the fault with nbn® Co and keep you updated until it is resolved.

Yes. We explain things in plain English, whether it is modem setup, understanding a bill or troubleshooting a slow connection.

Yes. Every current GippsHost nbn® plan includes IPv6 support alongside a static public IPv4 address. Your addresses may change when a service is connected or migrated.

Yes. Every GippsHost nbn® plan includes a static public IPv4 address, and we can arrange a custom PTR (reverse DNS) record on request. The hostname must have a matching forward DNS record pointing back to the same IP. Contact GippsHost support once that forward record is publicly available.

Ready to get connected?

Check your address now, or call 1300 881 437 and we will walk you through it.

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