“Why won’t it print?”
We can check printer connections, settings and straightforward setup problems.
Black Friday · Local help in Gippsland
New internet.
Less tech frustration.
Switch to GippsHost nbn® and get a free home tech visit of up to 45 minutes. Let’s take a look at that annoying problem you’ve been putting off.
Eligible new connections · Selected Latrobe Valley towns · Order by 30 November 2026
Your address. Your available plans.
See what’s available at your place.
Enter your address and choose the matching property to see nbn® availability, speeds and monthly plan prices right here.
Check your visit area above, then choose your plan and sign up online. No call or email is needed before signup.
Ready to switch? Choose your plan below and complete signup online. The free visit is for eligible new connections in our covered towns.
Sound familiar?
The little things that drive you mad.
“It’s taking forever.”
A sluggish PC or laptop? We’ll help identify what’s slowing it down and explain the next step.
“That fan never stops.”
We can investigate common causes of a noisy laptop fan and tell you if it needs further work.
“The Wi-Fi drops out here.”
We’ll look at router placement, connected devices and basic home Wi-Fi troubleshooting.
It’s time to investigate and help, rather than a promise that every issue can be fixed in one visit. Parts, software, repairs and additional work are quoted separately.
A straightforward switch
Your connection first. Then your tech tune-up.
Check your address
Enter your address above to see your available nbn® plans and whether your town is in our home visit area.
Sign up online
Choose your plan and complete signup. There’s no need to contact us first; standard plan charges apply.
Book your visit
Once your connection is active and your first service invoice is paid, request your visit within 60 days of activation. We’ll agree a time that suits.
Local help in Gippsland
Is your town covered?
The included visit covers Morwell, Traralgon, Churchill, Newborough, Moe, Yallourn North, Yinnar and Tyers, based on the locality of your service address.
Check your address, choose your plan and sign up online.
A few things to know
Do I need to buy a new modem or computer?
No equipment purchase is required to receive the visit. If we find that equipment or paid work is needed, we’ll explain and quote it before proceeding.
Can I get the visit before switching?
The included visit takes place after your nbn® service is active and your first service invoice is paid. You can discuss your issue with us before signing up.
Can existing GippsHost customers claim it?
This offer is for new GippsHost nbn® connections, excluding existing customers changing plans. Existing customers can contact us to arrange separately quoted tech help.
What if the problem takes longer?
The visit includes up to 45 minutes of basic home tech troubleshooting. We’ll discuss any further work and its cost with you. A fix is not guaranteed.
What are the full offer terms?
Available for eligible new GippsHost nbn® connections ordered by 11:59 pm AEDT on 30 November 2026. No separate application or contact before signup is required. Visits cover Morwell, Traralgon, Churchill, Newborough, Moe, Yallourn North, Yinnar and Tyers. Visit-area eligibility is based on the service address locality, not its postcode.
One visit of up to 45 minutes per connection, after activation and payment of the first service invoice. Request booking within 60 days of activation; appointments are by mutual agreement. A timely booking request remains eligible if our availability puts the appointment later.
Parts, software, repairs, cabling, data recovery and additional work are excluded and quoted separately. Some issues may need further work. The offer cannot be combined with another signup promotion, exchanged for cash or account credit, or transferred. Standard plan charges and service terms apply. The visit does not change your plan’s cancellation rights. Consumer guarantees are unaffected.
Read our internet service terms. Plan prices, speed information and applicable service documents are shown during the address check and signup.